DEAFinite employs a team of hearing and Deaf staff who provide pre and post-placement support, and offer assistance to job seekers to enhance their employment opportunities by:
- identifying and accomplishing career goals
- establishing resumes
- developing job seeking and interview skills
- writing letters of application
- being involved in work experience programs
- participating in further study or training situations
The multi-skilled staff includes accredited interpreters who are trained to provide the method of communication preferred by the individual job seekers, including Australian Sign Language (Auslan), High Visually Orientation (HVO) and Oral communication.
The DEAFinite team liaises with employers to market the skills, experience and abilities of individual clients and promote the support services provided. Staff offer advice and assistance to employers regarding communication, workplace modifications, awareness programs and how to address the needs of Deaf employees. DEAFinite can also negotiate wage subsidies with employers.
DEAFinite's aim is to support people who are Deaf or hard of hearing through the provision of communication and awareness, to achieve equality of opportunities and independence in all aspects of employment.
DEAFinite provide specialised information and assistance relating to the employment of people who are Deaf or hard of hearing in the following areas:
- Individual case management
- Interpreting support and training in how to work with an interpreter
- Vocational assessment and career guidance
- Job applications (including covering letters and selection criteria’s)
- Developing job seeking skills
- Job search and job interview preparation and support
- Traineeships and apprenticeships
- Work experience and work trial placements
- Post placement support for orientation, on-the-job training and follow up
- Workplace assessments
- Technology (TTY's, loop systems, flashing lights, pagers, mirrors)
- Deafness Awareness Training and Australian Sign Language (Auslan) in the Workplace programs
- Understanding work ethics
- Occupational Health, Safety and Welfare
- Insurance and superannuation
- Identifying Deaf role models
- Deaf Culture vs Hearing Culture in the workplace
- Wage subsidies / workplace modifications
- Auslan video: 'Quality Assurance and the Disability Service Standards'